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PRMD Office Hours and Division/Section Phone Numbers

Office Hours

Public Lobby Hours

Monday through Thursday, 8:00 AM to 4:00 PM – Closed on Fridays

Permits with plans are not accepted after 3:00 PM

PRMD Staff will continue working Monday through Friday. Staff will be in the office answering phones, responding to email, checking plans, reviewing projects, and making inspections in the field.

Phone Operator Hours

No PRMD Phone Operator between 12:00 to 1:00 PM DAILY


Holiday Closure Schedule


Phone Numbers

NOTE: All phone numbers are in the 707 Area Code
Main Office
2550 Ventura Avenue
Santa Rosa, CA  95403
(Phone Operator)
fax  565-1103
Administration 565-1925
fax  565-1103
Building Inspection Scheduling
6:00 AM to Midnight
(Automated System)
For building inspection time estimate inquiries, please call accordingly:
8:00 to 10:00 AM 565-1679
10:00 to 12:00 PM &
1:00 to 5:00 PM
Building Plan Check 565-2095
fax  565-2210
Code Enforcement 565-2471
fax  565-3767
Customer Service Ombudsman 565-8350
Ombudsman Email
General Questions, Grading and Drainage, Sanitary Sewers
fax  565-1103
Engineering Inspection Scheduling
Road Improvements and Encroachments, Grading and Drainage, Sanitary Sewers
(Automated System)
fax  565-1103
Environmental Review
fax  565-1103
GIS (Mapping)
PRMD GIS does not provide walk-in customer office hours. All mapping product requests and/or inquiries will be serviced through GIS Online Services.
GIS Email  
Planning and Zoning Information 565-1900 Option #2
10:00 AM 12:00 PM and
1:00 PM 3:00 PM
Project Review
Current planning projects such as Use Permits, Subdivisions, Design Review, etc.
fax  565-1103
Records 565-2934  
Road Encroachment 565-3645
fax  565-3313
Road Improvement Plan Review 565-3714
fax  565-1103
Surveyor 565-3711
fax  565-1103
Transportation Permits 565-3713
fax  565-3313
Well & Septic 565-2849
fax 565-1399
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Although every effort is made to provide complete and accurate information on this website, users are advised to contact appropriate PRMD staff before making project decisions. This may involve contacting more than one section within PRMD (e.g. Building, Plan Check, Zoning, Well & Septic, etc.), since each section implements specific codes or ordinances which may affect your project.
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Permit and Resource Management Department County of Sonoma