EMPLOYER'S FREQUENTLY ASKED QUESTIONS

1. How Does New Hire Reporting Work?
2. How Does Income Withholding Work?
3. How Does Medical Support Work?
4. What Other Information Am I Required to Provide?
5. What do I do if the employee does not work at all during a pay period?
6. Do I need to tell you the date I withheld the payment?
7. Can I send in one check for multiple employees?
8. What earnings can I use as a source for child support?
9. May I withhold a fee for processing and withholding the child support payments?
10. How do I handle multiple wage assignments for the same employee?
11. Some of my employees only work part-time. What do I do if 50% of their net disposable income is less than the withholding amount for the pay period?
12. What should I do if the employee tells me not to enforce the Order/Notice because it is incorrect or disagrees with the amount of arrears shown on the Order/Notice?
13. I have been deducting child support from an employee's wages on an Order/Notice from your office. Now I have received a support levy from Franchise Tax Board (FTB) for 50% of the employee's wages. What do I do?
14. What if the support levy from FTB was received before the Order/Notice from our office?
15. How long does it take for you to process payments I send?
16. Why is the child support services agency requesting information about my employee?
17. Can my company release this information to the child support services agency without violating my employee's privacy?
18. What does the Order/Notice to Withhold Income for Child Support require me to do?
19. The Order/Notice doesn't have a judge's signature. Do I still have to comply with it? Is it based on a Court Order?
20. What if we believe that wage withholding is too much work or that we should not be involved in this family matter?
21. What if the name and/or social security number on the Order/Notice do not match my employee?
22. May I allow an employee to pay child support directly to the child support services agency as long as I know the payments are being made?
23. What earnings can be used for child support?
24. What are net disposable earnings?
25. What do I do if the employee does not have sufficient earnings to satisfy the Order/Notice? What if the employee has multiple Order/Notices?
26. Some of my employees only work part-time. What do I do if 50% of their net disposable income is less than the withholding amount for the pay period?
27. May I withhold a fee for processing and withholding the child support payment?
28. What do I do if an employee has other non-support income attachments?
29. I have been deducting child support from an employee's wages on an Order/Notice from the Sonoma County DCSS. Now I have received a support levy from FTB for 50% of the employee's wages. What do I do?
30. Our company's pay periods are biweekly. There are 26 pay periods per year. How do I compute how much I should deduct?
31. What should I do if the employee tells me not to enforce the Order/Notice because it is incorrect?
32. What if our employee disagrees with the amount of arrears shown on the wage assignment?
33. An employee has told payroll his/her child has turned 18 and/or the arrears are paid in full and to stop wage withholding. Should the withholding stop?
34. I have several employees with Order/Notices from the Sonoma County Department of Child Support Services. May I combine all of their child support into one check?
35. Do I need to tell the child support services agency the date I withheld the payment?
36. Where do I send the support I withhold?
37. How long does it take the child support services agency to distribute payments I send?
38. What if the employee becomes injured, quits work, is laid off or fired after I begin withholding child support?
39. What if I receive phone calls from the other parent about the Sonoma County DCSS Order/Notice?
40. What is the age of emancipation?
41. How is child support calculated?
42. What is my responsibility as an employer?
43. What if we don't have health insurance coverage available to our employees?
44. What if our employee has voluntarily elected not to maintain any insurance?
45. How soon must I begin coverage? Can I wait for open enrollment?
46. What if our employee already has existing health insurance for the children?
47. Where do I send the medical cards for the dependents?
48. What should I do if there is a lapse in coverage?
49. Do I pay the premiums directly to the insurance provider?
50. What if health insurance coverage is available, but the deduction of premiums and the child support exceeds the employee's 50% net disposable earnings?
51. What is the New Hire Reporting Program?
52. How is the new employee information used?
53. When reporting new hires, what information do I need to provide?
54. Question not found?

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