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Redwood Empire Dispatch Communications Authority
(REDCOM)
Standard Operating Policy (SOP)

This online version of the Standard Operating Policy manual reflects the organizational structure of the print version. To view individual policies, select from the list below. Each policy is available for individual download.

The complete SOP is also available for download (2.1 Mb pdf).

Standard Operating Guideline
SOG# and Name	Date of Issuance/ Revision
G-1 General	04/25/06
G-2 Supplemental Information	05/23/06
G-3 Event Type Criteria	03/01/08
G-4 Field Reporting of Events	03/01/08
Standard Operating Policy
SOP# and Name	Date of Issuance/ Revision
Table of Contents	03/01/08
02.0 Definitions	06/22/04
03.0 Order Model for Radio Communications	01/27/03
04.0 Clear Text	01/27/03
05.0 Radio Channel Line-up and Use	09/28/04
06.0 Resource Identifications	06/27/06
07.0 Call Routing	01/27/03
08.0 Dispatch Procedures	03/01/08
09.0 Response Procedures	11/22/05
10.0 Self Dispatch	03/01/08
11.0 Supplemental Information	04/25/06
12.0 Response Codes	01/27/03
13.0 Response Cancellations and Downgrades	04/27/04
14.0 Fire Alarm System Responses	11/13/03
15.0 CAD Timers	01/27/04
16.0 At Scene Reporting	01/27/03
17.0 Size Up and Initial Condition Reports	03/22/05
18.0 Requesting Additional Resources	07/15/07
19.0 Fire Resource Move-ups	11/22/05
20.0 Ambulance Posting	11/22/05
21.0 Establishing Command	04/25/06
22.0 Progress Reports	01/27/03
23.0 Staging Procedures	01/27/03
24.0 Tactical and Support Channels	08/28/03
25.0 Procedures for Electrical Wires Down	01/27/03
26.0 Incident Emergencies	03/01/08
27.0 Mutual Aid System	06/22/04
28.0 SRA and MTZ Fires	06/01/06
29.0 Automatic Aid	01/27/03
30.0 Helicopter Dispatch and Communications	03/24/04
31.0 Hazardous Materials Incidents	01/27/03
32.0 Burning Permits	01/27/03
33.0 Locations of Interest	01/27/03
34.0 Confidential Information	01/27/03
35.0 Knox Box	06/27/06
36.0 Fire Investigation Task Force	11/22/05
37.0 Notifications	08/28/03
38.0 Announcements	01/27/03
39.0 REDCOM Duty Officer	09/28/04
40.0 Storm and Disaster Procedures	01/27/03
41.0 Back-up Procedures	03/24/04
42.0 Performance Comment Process	06/27/06
43.0 Service Standbys	02/01/07

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Redwood Empire Dispatch Communications Authority (REDCOM) Standard Operating Policy (SOP)

Redwood Empire Dispatch Communications Authority
(REDCOM)
Standard Operating Policy (SOP)