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Redwood Empire Dispatch Communications Authority
(REDCOM)
Standard Operating Policy (SOP)

This online version of the Standard Operating Policy manual reflects the organizational structure of the print version. To view individual policies, select from the list below. Each policy is available for individual download.

The complete SOP is also available for download (2.1 Mb pdf).

Standard Operating Guideline
SOG# and Name Date of Issuance/
Revision
G-1 General 04/25/06
G-2 Supplemental Information 05/23/06
G-3 Event Type Criteria 03/01/08
G-4 Field Reporting of Events 03/01/08

Standard Operating Policy
SOP# and Name Date of Issuance/
Revision
Table of Contents 03/01/08
02.0 Definitions 06/22/04
03.0 Order Model for Radio Communications 01/27/03
04.0 Clear Text 01/27/03
05.0 Radio Channel Line-up and Use 09/28/04
06.0 Resource Identifications 06/27/06
07.0 Call Routing 01/27/03
08.0 Dispatch Procedures 03/01/08
09.0 Response Procedures 11/22/05
10.0 Self Dispatch 03/01/08
11.0 Supplemental Information 04/25/06
12.0 Response Codes 01/27/03
13.0 Response Cancellations and Downgrades 04/27/04
14.0 Fire Alarm System Responses 11/13/03
15.0 CAD Timers 01/27/04
16.0 At Scene Reporting 01/27/03
17.0 Size Up and Initial Condition Reports 03/22/05
18.0 Requesting Additional Resources 07/15/07
19.0 Fire Resource Move-ups 11/22/05
20.0 Ambulance Posting 11/22/05
21.0 Establishing Command 04/25/06
22.0 Progress Reports 01/27/03
23.0 Staging Procedures 01/27/03
24.0 Tactical and Support Channels 08/28/03
25.0 Procedures for Electrical Wires Down 01/27/03
26.0 Incident Emergencies 03/01/08
27.0 Mutual Aid System 06/22/04
28.0 SRA and MTZ Fires 06/01/06
29.0 Automatic Aid 01/27/03
30.0 Helicopter Dispatch and Communications 03/24/04
31.0 Hazardous Materials Incidents 01/27/03
32.0 Burning Permits 01/27/03
33.0 Locations of Interest 01/27/03
34.0 Confidential Information 01/27/03
35.0 Knox Box 06/27/06
36.0 Fire Investigation Task Force 11/22/05
37.0 Notifications 08/28/03
38.0 Announcements 01/27/03
39.0 REDCOM Duty Officer 09/28/04
40.0 Storm and Disaster Procedures 01/27/03
41.0 Back-up Procedures 03/24/04
42.0 Performance Comment Process 06/27/06
43.0 Service Standbys 02/01/07

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