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KEEP CALM: Do not get excited or excite others:

In the event a bomb threat is received, CALL 911 and follow this checklist.
Tell them you have received a bomb threat. They will advise you appropriately and ask you for information on the threat such as the following:

TIME: Call received ___________________ Terminated _____________________

Exact Words of Caller:

__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________

Delay:

• Give a co-worker a signal to listen in.
• Ask caller to repeat statements.
• Try to allow time for the call to be traced.

Questions You Should Ask:

1. What time is the bomb is set to explode?
2. Where is the bomb located? Get as specific as possible.
3. What kind of bomb is it?
4. What does the bomb looks like? Write down a description.
5. Why does the caller want to kill and injure innocent people?

Keep Track of:

VOICE DESCRIPTION:

Male	Female	Calm	Nervous
Old	Young	Middle-aged	Refined
Accent	Laughter	Crying	Excited
Rapid	Slow	Normal	Rough
Throat Clearing	Cracking Voice	Heavy Breather	Hoarse
Slurred	Whispered	Speech Impediment

BACKGROUND NOISE:

Music	Traffic	Bells	Whistles	Aircraft
Machinery	Quiet	House Noises	Trains	Engines running
Telephone Line	Clear	Static	Other ________________________

THREAT LANGUAGE:

Well-spoken

Incoherent

Foul

Irrational

Taped

Message Machine

ADDITIONAL INFORMATION:

A.	Did caller indicate knowledge of the facility?	Yes	No
	Describe:
B.	Which line (number) received the call?
C.	Is the receiving number a listed number?	Yes	No
	Whose number?

Remember KEEP CALM

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