The Board of Supervisors office is committed to providing the highest quality customer service to the public and private sector which develops mutual respect and pride in ourselves and Sonoma County by:

• Providing the leadership necessary to insure citizen participation in the governance of Sonoma County as a whole.
   
• Providing courteous and prompt assistance to the public, demonstrating sensitivity, and treating customers with objectivity and respect.
   
• Providing information or appropriate referrals to individuals in order to eliminate confusion and reluctance in dealing with the government.
   
• Creating and preserving an efficient and cost effective work environment which encourages excellence and professional growth among employees.
   
• Providing notification and documentation to the public and county departments in a timely manner of all issues, records and actions taken by the Board.
   
• Encouraging availability, open communication and participation by all staff members in decision-making and day-to-day operations.
   
• Providing a forum for problem solving as it relates to government agencies and processes.